After a history of unsuccessful change, a community college system turned to a structured approach to move 300 administrative, 2,000 faculty, and 30,000 students to new student administrative support processes and systems. Come to learn how they instituted business readiness, leadership alignment, and communication to help make their change successful.

Steve Salisbury is an independent change management consultant with more than 30 years of business experience working for firms such as Whirlpool Corporation, Johnson & Johnson, John Deere, and Amway.